Testimonials

Excellent service.

Reputable dealership. Heather scheduled me a test drive with no issues. Had the opportunity to work with Frank Cocco on the purchase of a new vehicle. Ryan assisted in getting paperwork finalized in a quick, professional manner. Ask for Frank Cocco when you come in and give him the opportunity to earn your business.

The service department is wonderfully helpful and responsive. They are fast, efficient, and all at a wonderful price!

Everything was good and everyone is friendly

Good work . Paul the driver is a kind man. And so is Eric. Paul showed me feature on my phone to adjust volume in CarPlay maps! Tech today🙃

Took our 2020 Camry Hybrid in for annual state inspection and oil change. Tire tread barely passed. Our Technician, Todd , recommended a set of Yokohama Aspire GTs at a reasonable cost - a little over $1100 total ( tires mounted and balanced, and wheel alignment). All work was done in one day. Todd was very helpful in providing advice on tire options, communication and service was very professional courteous, honest and prompt. We are becoming loyal customers.

Got a state inspection. They completed the work in a timely manner.

The entire Bermont Service team are great!

Tre was very kind and helpful throughout the process of buying a used car. By far one of the best experiences I’ve had at a dealership. All of the workers were very kind and helpful. I did not feel pressured in any decisions, and I feel that they were very fair.

Everyone at Tri County Toyota is very nice and professional. I love how they send me reminders when my car is due to be serviced. They do a great job servicing my vehicle and I have complete trust in the work they do on my car. Thanks Tri County Toyota for always exceeding my expectations!!

Always patient and helpful. I've been a Tri County Toyota customer for over 9 years and I won't go anywhere else.

Michael is an amazing service advisor. He kept me informed. Couldn’t be happier with the service Michael provided!

Inspection was good. As usual the service is fantastic and I was in and out in less than an hour. Will be back for a tune up as soon as it warms up a bit. thanks

Linda in the service department is outstanding. She explains the entire situation and make sure that the text do everything that they need to do.

Great service! Always plenty of communication and fair pricing Had service on my car yesterday; Service Manager Todd is excellent and the whole experience was outstanding. Great people, great dealership!

I have been very happy with my experience with Todd. Always explains everything to me and answers all my questions! I would highly recommend Tri-County Toyota! They don’t try and take advantage of you.

Thanks to Stephanie for coming out on a cold winter day to answer my basic questions regarding the Sienna van. She is smart, capable and courteous.

Best parts department ever! Needed shims for a manual transmission and Sam was able to give me part numbers and dimensions. Was also always cheerful on the phone and even arranged for me to be able to pick up my parts after the parts department closed. Great experience and will use again.

Love dealing with Lisa!

Very happy with service and very friendly staff

Pleasure to talk to. No complaints.

Quick and professional car inspection!

Tri County Toyota has always been good to me and taken care of my cars. Nice staff. Love the waiting room too!

Efficient and good-natured service for routine maintenance.

Best customer service. Always.

Lynda is the best

Leo was great to work with. Professional and was timely with every update. Made the purchase of our 2026 Grand Highlander easy and fun

We had a great experience at Tri County Toyota. We were greeted immediately by our salesman Leo, who was very easy to work with, informative and responsive. He listened to what we wanted and found the exact vehicle we decided on within days. Both visits were fairly quick, with Jose explaining all of the paperwork easily. And we got a great price for our trade in! Definitely recommend Leo and Tri County.

Staff is always pleasant

I am not able to open my back window after having service on my 2015 RAV4 yesterday. I tried to open with my key fob and from the button inside my car. It just beeps twice. I had to make another appointment on 2/16 to get it fixed.

I have given Tri-County more than a fair opportunity, but I now dread scheduling even routine maintenance due to repeated negative experiences with the service department. Without exception, interactions become unnecessarily difficult. Whether the issue involves oil changes, tire rotations, brakes etc., I am consistently spoken to in a dismissive and condescending manner, as though I am incapable of understanding my own vehicle. I have been told multiple times that my dashboard was not displaying what it plainly was. In one instance, a male employee relied on his years of experience to insist that my vehicle “couldn’t possibly” show that message… until he turned the car on and saw it himself. This pattern of patronizing behavior is unacceptable, wastes time, and reflects a systemic problem within the service department culture.

I asked for a call back from the general manager twice yesterday and never received one. Now I'm being asked for a review, so here we go: last time I was at Tri County Toyota, waiting for my vehicle, I listened to a customer service person commenting on another customer's piercings and tattoos after that customer walked away. The CS person declared, loudly enough for me to hear very clearly from across the room, that it was a sin what the woman had done to her body, that it was just awful, and that women should not have tattoos. Yesterday, as I waited for the shuttle after dropping my vehicle, one of the intake guys/shuttle driver's inserted himself into a conversation I was having with another shuttle driver about an old Land Cruiser on display. He said, "that's what Hamas drives." He proceeded to go into detail about how Hamas cuts the backs off Land Cruisers and racks machine guns, and then he said, "I wonder if Mr. Hokie Tokie over there knows where he's sending Toyotas." So, yeah, I'd have to say unless you're into body-shaming, misogyny, racism, stereotypes, inappropriate political commentary, and a general manager who ignores all of it, find yourself someplace else to do business. I will not be returning. *To give credit where credit is due, I did get a call from the GM about 90 minutes after I posted this review and he said he would address it with his staff.

I was quoted $300 and told the job would take 30 minutes. The actual cost was $500 and the job took two hours. The only thing done was cut a new key and program a new fob. That was the entire job.